Understanding Patient-Reported Offenses in Electronic Health Records: Cross-Sectional Mixed Methods Survey - Report - MDSpire

Understanding Patient-Reported Offenses in Electronic Health Records: Cross-Sectional Mixed Methods Survey

  • By

  • Saija Simola

  • Sari Kujala

  • Åsa Cajander

  • Anna Kharko

  • Bridget Kane

  • Bo Wang

  • Rose-Mharie Åhlfeldt

  • Maria Hägglund

  • May 14, 2026

  • 0 min

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Clinical Report: Exploring Patient-Reported Incidents in Electronic Health Records

Overview

This study investigates the impact of patient access to electronic health records (EHRs) on their engagement and emotional responses. It highlights both the benefits and potential negative consequences of EHR access, particularly among patients with mental health conditions.

Background

Patient access to electronic health records is increasingly recognized as beneficial for enhancing communication and engagement in healthcare. However, disparities exist in how different patient groups, particularly those with mental health issues, experience these benefits. Understanding the implications of EHR access is crucial for improving patient care and addressing concerns among healthcare professionals.

Data Highlights

No specific numerical data was provided in the source material.

Key Findings

['Patients with mental health conditions report greater benefits from EHR access compared to those without.', 'Access to EHRs can lead to increased anxiety and negative emotions among patients, particularly those with mental health issues.', 'Approximately 10-11% of patients, including those with cancer, report feeling offended by EHR content.', 'Healthcare professionals express concerns about the potential negative impact of EHR access on patient relationships and engagement.', 'Patients are generally willing to access their EHRs despite potential emotional challenges.']

Clinical Implications

Healthcare providers should be aware of the potential emotional impact of EHR content on patients, especially those with mental health conditions. Strategies to mitigate negative responses and enhance patient understanding of their records may improve overall patient engagement and satisfaction.

Conclusion

The findings underscore the need for careful consideration of EHR content and its implications for patient care. Balancing patient access with sensitivity to emotional responses is essential for optimizing the benefits of electronic health records.

Related Resources & Content

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  5. Information Blocking - ONC - Office of the National Coordinator for Health Information Technology
  6. Impact of online patient access to clinical notes on quality of care: a systematic review | BMJ Quality & Safety
  7. Mechanisms of Electronic Health Record-Related Patient Safety Incidents: Errors and Risk Factors from 15 Years of Experience in Japan - ScienceDirect
  8. Information Blocking - ONC - Office of the National Coordinator for Health Information Technology
  9. Impact of online patient access to clinical notes on quality of care: a systematic review | BMJ Quality & Safety
  10. Mechanisms of Electronic Health Record-Related Patient Safety Incidents: Errors and Risk Factors from 15 Years of Experience in Japan - ScienceDirect

Original Source(s)

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