Digital Literacy and Patient Satisfaction in Telemedicine Follow-Up With In-Person App Instruction Versus Outpatient Department Follow-Up After Upper-Extremity Surgery: A Randomized Controlled Trial - Report - MDSpire

Digital Literacy and Patient Satisfaction in Telemedicine Follow-Up With In-Person App Instruction Versus Outpatient Department Follow-Up After Upper-Extremity Surgery: A Randomized Controlled Trial

  • By

  • Werapat Ngowroongrueng

  • Sitthiphong Suwannaphisit

  • Chanon Malaikritsanachalee

  • Sutee Thaveepunsan

  • Sirisak Chaitantipongse

  • Theephop Teeragananan

  • Kanokporn Imsakul

  • Supaira Puntumabumrung

  • Krit Prasittichok

  • June 25, 2026

  • 0 min

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Impact of Digital Literacy on Patient Satisfaction in Telemedicine Follow-Up

Overview

This randomized controlled trial investigates the relationship between digital literacy and patient satisfaction in telemedicine versus in-person follow-up after upper-extremity surgery.

Background

The integration of telemedicine into healthcare delivery has become increasingly important, especially in orthopedic surgery for postoperative care. Understanding the factors that affect patient satisfaction in telemedicine, particularly digital literacy, is crucial for optimizing care and ensuring equitable access to health services.

Data Highlights

No numerical data provided in the source material.

Key Findings

  • Telemedicine is a viable alternative to in-person follow-up for postoperative care.
  • Digital literacy is a factor influencing patient satisfaction in telemedicine.
  • Disparities in digital competence may affect access to telemedicine services.
  • Patients with strong health literacy but limited digital skills face challenges in navigating telemedicine systems.
  • The study was conducted in an urban Thai population.

Clinical Implications

Healthcare providers should assess patients' digital literacy levels to enhance their telemedicine experience. Addressing disparities in digital competence may improve patient satisfaction and access to postoperative care.

Conclusion

The study examines the relationship between digital literacy and patient satisfaction with telemedicine follow-up after surgery.

Related Resources & Content

  1. npj Digital Medicine, 2025 -- Evaluating the Impact of Digital Health Interventions on Patient-Reported Outcomes in Perioperative Care: A Network Meta-Analysis
  2. Springer, 2023 -- Evaluation of the Feasibility and Acceptance of Telemonitoring Patient-Generated Health Data During Perioperative Care in Gastrointestinal Cancer Surgery: A Randomized Controlled Trial
  3. Springer, 2024 -- Patient Satisfaction and Experience Following Same-Day Discharge After Robot-Assisted Radical Prostatectomy Utilizing a Tailored Digital Perioperative Program
  4. Springer, 2022 -- Evaluating the Viability of Digital Follow-Up for Patients After Elective Laparoscopic Cholecystectomy
  5. CMS, 2025 -- Calendar Year (CY) 2025 Medicare Physician Fee Schedule Final Rule
  6. Leading practices for the future of telemedicine
  7. Calendar Year (CY) 2025 Medicare Physician Fee Schedule Final Rule | CMS
  8. The Use of Telemedicine Postoperative Visits Following Carpal Tunnel and Trigger Digit Releases: A Randomized Clinical Trial - PubMed
  9. https://www.jmir.org/2025/1/e76730/PDF
  10. Satisfaction with telemedicine versus in-person visits in rheumatology: a noninferiority randomised controlled trial - PubMed
  11. JMIR Perioperative Medicine - Assessing the Effects of eHealth Literacy and the Area Deprivation Index on Barriers to Electronic Patient Portal Use for Orthopedic Surgery: Cross-Sectional Observational Study

Original Source(s)

Digital Literacy and Patient Satisfaction in Telemedicine Follow-Up With In-Person App Instruction Versus Outpatient Department Follow-Up After Upper-Extremity Surgery: A Randomized Controlled Trial

  • by Werapat Ngowroongrueng, Sitthiphong Suwannaphisit, Chanon Malaikritsanachalee, Sutee Thaveepunsan, Sirisak Chaitantipongse, Theephop Teeragananan, Kanokporn Imsakul, Supaira Puntumabumrung, Krit Prasittichok

  • June 25, 2026

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