Understanding Patient Views on the Electronic Delivery of Cancer Diagnosis Information
Overview
This study examines patient preferences and experiences regarding the electronic delivery of cancer diagnosis information following the implementation of the 21st Century Cures Act. Most respondents preferred clinician communication for receiving their cancer diagnosis.
Background
The 21st Century Cures Act mandates timely access to electronic health information, impacting how patients receive sensitive health information, including cancer diagnoses. Understanding patient preferences in this context is crucial for optimizing communication strategies in oncology.
Data Highlights
Characteristic
Response
Surveys Delivered
14,561
Responses Received
2,412 (17%)
Preferred Clinician Communication
1,724 (75%)
Preferred Portal Delivery
535 (23%)
Cancer Recurrence Respondents
361 (15%)
Key Findings
84% of respondents received their cancer diagnosis from their clinical team.
75% preferred clinician communication for future cancer diagnoses.
7% learned their cancer diagnosis through the patient portal.
71% of patients who received a diagnosis via the portal were at home at the time.
Among those with cancer recurrence, 67% learned through clinician communication.
Clinical Implications
Healthcare providers should consider patient preferences for communication methods when delivering cancer diagnoses.
Conclusion
The findings indicate a preference for clinician communication in delivering cancer diagnoses.
by Sheena Bhalla, Meera J. Patel, Lauren Abruzzo, Alana Christie, Ruchira Garg, Donglu Xie, Jeremy Louissaint, Song Zhang, Heather Kitzman, David E. Gerber