Patient Perspectives on Electronic Communication of Cancer Diagnoses - Report - MDSpire

Patient Perspectives on Electronic Communication of Cancer Diagnoses

  • By

  • Sheena Bhalla

  • Meera J. Patel

  • Lauren Abruzzo

  • Alana Christie

  • Ruchira Garg

  • Donglu Xie

  • Jeremy Louissaint

  • Song Zhang

  • Heather Kitzman

  • David E. Gerber

  • June 24, 2026

  • 0 min

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Understanding Patient Views on the Electronic Delivery of Cancer Diagnosis Information

Overview

This study examines patient preferences and experiences regarding the electronic delivery of cancer diagnosis information following the implementation of the 21st Century Cures Act. Most respondents preferred clinician communication for receiving their cancer diagnosis.

Background

The 21st Century Cures Act mandates timely access to electronic health information, impacting how patients receive sensitive health information, including cancer diagnoses. Understanding patient preferences in this context is crucial for optimizing communication strategies in oncology.

Data Highlights

CharacteristicResponse
Surveys Delivered14,561
Responses Received2,412 (17%)
Preferred Clinician Communication1,724 (75%)
Preferred Portal Delivery535 (23%)
Cancer Recurrence Respondents361 (15%)

Key Findings

  • 84% of respondents received their cancer diagnosis from their clinical team.
  • 75% preferred clinician communication for future cancer diagnoses.
  • 7% learned their cancer diagnosis through the patient portal.
  • 71% of patients who received a diagnosis via the portal were at home at the time.
  • Among those with cancer recurrence, 67% learned through clinician communication.

Clinical Implications

Healthcare providers should consider patient preferences for communication methods when delivering cancer diagnoses.

Conclusion

The findings indicate a preference for clinician communication in delivering cancer diagnoses.

Related Resources & Content

  1. Journal of Medical Internet Research (JMIR), 2026 -- Patient-Reported Experiences With Viewing and Understanding Test Results in Patient Portals
  2. Investigating Differences in Understanding of Colorectal Cancer Management Between Patients and Healthcare Providers, 2025 -- Springer
  3. Journal of Medical Internet Research (JMIR), 2026 -- Patient Experiences With Online Laboratory Test Presentations From Access to Activation
  4. The ASCO Post, 2026 -- Digital Tool May Improve Patient Engagement in Oncology Clinical Trials
  5. Information Blocking - ONC - Office of the National Coordinator for Health Information Technology
  6. Patient-Clinician Communication: ASCO Guideline Update | Journal of Clinical Oncology
  7. Immediate Release of Radiology Results in Cancer Care: Insights from a National Study of Oncology Patients - ScienceDirect
  8. Information Blocking - ONC - Office of the National Coordinator for Health Information Technology
  9. Patient-Clinician Communication: ASCO Guideline Update | Journal of Clinical Oncology
  10. Immediate Release of Radiology Results in Cancer Care: Insights from a National Study of Oncology Patients - ScienceDirect

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