Patient experience of and barriers to the eye examination
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By
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Siyuan Jabelle Lu
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Shenouda Girgis
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Peter Shah
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Graham A. Lee
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May 6, 2026
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Clinical Scorecard: Exploring Patient Perspectives and Challenges in Undergoing Eye Examinations
At a Glance
| Category | Detail |
|---|
| Condition | Chronic eye disease |
| Key Mechanisms | Routine ophthalmic examinations including visual field testing, OCT, tonometry, slit lamp examination, and mydriasis. |
| Target Population | Adults aged ≥21 years presenting for consultation in private ophthalmic practice. |
| Care Setting | Australian private practice settings. |
Key Highlights
- Patient-reported experiences highlight challenges such as anxiety, discomfort, and frustration during eye examinations.
- Visual field testing perceived negatively by glaucoma patients compared to those with other ocular conditions.
- Recommendations include allowing patient-initiated breaks and enhancing understanding of test procedures.
Guideline-Based Recommendations
Diagnosis
- Utilize a mixed methods approach to evaluate patient experiences during ophthalmic examinations.
Management
- Implement practical considerations to improve patient comfort and understanding during tests.
Monitoring & Follow-up
- Conduct regular assessments of patient-reported experiences to refine examination processes.
Risks
- Recognize the potential for test-related anxiety and physical discomfort affecting adherence to monitoring.
Patient & Prescribing Data
Adults aged ≥21 years with various ocular conditions.
Topical anaesthesia and various imaging techniques are standard; patient comfort and understanding are critical.
Clinical Best Practices
- Provide clear information about procedures to patients prior to examinations.
- Allow for breaks during testing to alleviate patient anxiety and discomfort.
- Engage in qualitative assessments to capture patient experiences and improve care.
Related Resources & Content
