Lost in Translation
Randomized clinical trial evaluates the effectiveness of video remote interpreting for Deaf patients in a health care setting
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By
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Conexiant News Staff
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February 10, 2026
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Clinical Scorecard: Lost in Translation
At a Glance
| Category | Detail |
|---|
| Condition | Communication barriers between Deaf patients and healthcare providers |
| Key Mechanisms | Video remote interpreting (VRI) technology and existing communication tools |
| Target Population | Deaf adult patients, primarily using Colombian Sign Language |
| Care Setting | Health care settings, specifically otolaryngology practices and emergency departments |
Key Highlights
- VRI improved some communication aspects but not overall comprehension or reassurance
- Study involved 210 Deaf patients in Colombia, comparing VRI with traditional communication methods
- Legal requirements for interpreter access in Colombia are poorly implemented
- Communication quality influenced by health literacy, trust in interpreters, and access to technology
- Systems-level planning and staff training are essential for effective communication
Guideline-Based Recommendations
Diagnosis
- Assess communication quality using validated scales post-visit
Management
- Implement structured workflows and staff training for effective interpreter use
Monitoring & Follow-up
- Evaluate patient experiences and communication outcomes regularly
Risks
- Potential for new vulnerabilities if VRI is used without adequate support systems
Patient & Prescribing Data
Deaf adults in Colombia
VRI may not fully meet communication needs without additional support
Clinical Best Practices
- Ensure reliable access to devices and internet for VRI
- Provide training for staff on working with interpreters
- Establish protocols for escalating to in-person interpretation when necessary
References
