Technostress in older healthcare workers: Latent profiles and implications for care robot acceptance
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By
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Heejeong Yoon
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Jungwan Lee
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Namhwa Kim
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Siwoo Ban
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Hyeri Shin
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Youngsun Kim
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May 27, 2026
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Clinical Scorecard: Technostress Among Senior Healthcare Professionals: Profile Variations and Effects on Acceptance of Care Robots
At a Glance
| Category | Detail |
| Condition | Technostress in healthcare professionals |
| Key Mechanisms | Psychological strain from interaction with Information and Communication Technology (ICT) |
| Target Population | Senior healthcare professionals, particularly those aged 60 and older |
| Care Setting | Long-term care (LTC) environments |
Key Highlights
- Aging population in South Korea necessitates an increase in LTC workers by 32% over the next decade.
- Technostress is a significant barrier to technology adoption among healthcare workers.
- Five dimensions of technostress include techno-overload, techno-complexity, techno-insecurity, techno-uncertainty, and techno-invasion.
- Transfer-assistive robots may alleviate physical demands on healthcare workers and improve care quality.
- User acceptance of care robots is influenced by self-efficacy, anxiety, perceived usefulness, and perceived ease of use.
Guideline-Based Recommendations
Diagnosis
- Assess levels of technostress among healthcare professionals using established scales.
Management
- Implement training programs to enhance digital literacy and reduce technostress.
Monitoring & Follow-up
- Regularly evaluate the acceptance and usage of care robots among healthcare workers.
Risks
- High levels of technostress can lead to decreased technology adoption and increased workforce exit.
Patient & Prescribing Data
Older adults receiving long-term care
Care robots may improve quality of care and support older healthcare workers.
Clinical Best Practices
- Consider heterogeneity within healthcare worker roles when implementing technology.
- Address technostress through supportive measures and training.
- Monitor the impact of technology on job satisfaction and retention among older workers.
Related Resources & Content