Education on Heart Attack and Emergency Medical Services Response in Areas with High Risk and Low EMS Utilization: A Stepped-Wedge Cluster-Randomized Study - Scorecard - MDSpire
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Education on Heart Attack and Emergency Medical Services Response in Areas with High Risk and Low EMS Utilization: A Stepped-Wedge Cluster-Randomized Study

  • By

  • Janet E. Bray

  • Ziad Nehme

  • Judith C. Finn

  • Jessica Kasza

  • Janelle Woods

  • Robyn A. Clark

  • Dion Stub

  • Dominique A. Cadilhac

  • Joosup Kim

  • Ben J. Smith

  • Susie Cartledge

  • Alison Beauchamp

  • Rhys Bowden

  • Natasha Dodge

  • Elizabeth Flemming-Judge

  • Clara Chow

  • Nicholas Cox

  • William van Gaal

  • Voltaire Nadurata

  • Peter Cameron

  • Heart Matters Investigators

  • Karen Smith

  • Tony Walker

  • Adam J Stormont

  • Amanda K Buttery

  • Roni Beauchamp

  • Erin R Bowen

  • Roslyn Cochrane

  • James Nigro

  • Donna N Koik

  • Alicja T Najbar-Kaszkiel

  • Nousa Sooriah

  • Anita Sterling

  • Georgie Ockenden

  • Elizabeth Cerini

  • Kelly E Donnelly

  • Jesse D Lewis

  • Ararso Olani

  • Kelly-Ann Jolly

  • April 27, 2026

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Clinical Scorecard: Education on Heart Attack and Emergency Medical Services Response in Areas with High Risk and Low EMS Utilization: A Stepped-Wedge Cluster-Randomized Study

At a Glance

CategoryDetail
ConditionAcute coronary syndrome (ACS)
Key MechanismsDelayed treatment due to patient delay and low EMS utilization leading to prolonged ischemic times and worse outcomes
Target PopulationAdult residents in high-risk local government areas (LGAs) with low EMS use and poor ACS knowledge
Care SettingCommunity-based intervention in high-risk metropolitan and rural LGAs in Victoria, Australia

Key Highlights

  • Patient delay and low EMS use are common barriers to timely ACS treatment, worsening clinical outcomes.
  • A multifaceted community education campaign was implemented targeting high-risk LGAs to improve ACS knowledge and EMS use.
  • Intervention included in-person and online education, culturally tailored materials, local media, and social media campaigns.

Guideline-Based Recommendations

Diagnosis

  • Early recognition of ACS symptoms by patients is critical to prompt EMS activation.

Management

  • Encourage timely EMS use for suspected ACS to enable early diagnosis, triage, and guideline-directed therapies.

Monitoring & Follow-up

  • Use administrative and registry data to monitor prehospital delay times and EMS utilization rates.

Risks

  • Delays in seeking care and not using EMS increase ischemic time and risk of adverse outcomes.

Patient & Prescribing Data

Approximately 792,000 adults in 8 high-risk LGAs representing 17% of the state population

Community education targeting high-risk demographics can improve awareness and prompt appropriate EMS use

Clinical Best Practices

  • Target interventions to high-risk regions with low ACS awareness and EMS utilization rather than general populations.
  • Use culturally and linguistically tailored educational materials and multiple media channels to maximize reach.
  • Engage local healthcare professionals, community leaders, and organizations to enhance intervention delivery and acceptance.

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