Healthcare Professionals' Perspectives on Integrating Artificial Intelligence in Mental Health Services: A Scoping Review
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By
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Carly Hudson
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Thuy Linh Phan
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Marcus Randall
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September 11, 2026
Clinical Scorecard: Healthcare Professionals' Perspectives on Integrating Artificial Intelligence in Mental Health Services: A Scoping Review
At a Glance
| Category | Detail |
| Condition | Mental Health |
| Key Mechanisms | Integration of AI tools for clinical communication, documentation, and decision making. |
| Target Population | Healthcare professionals in mental health services. |
| Care Setting | Mental health care settings. |
Key Highlights
- AI implementation in mental health is complex due to the subjective nature of treatment.
- Clinicians' trust and understanding of AI tools are crucial for their acceptance.
- Concerns exist regarding patient autonomy and the therapeutic alliance with AI use.
- Ethical considerations include confidentiality and data security in AI applications.
- Clinicians' perspectives can influence the adoption of AI in mental health care.
Guideline-Based Recommendations
Diagnosis
Management
Monitoring & Follow-up
Risks
- Inappropriate advice and risk underestimation could affect patient safety.
- Erosion of relational trust may impact patient engagement in therapy.
Patient & Prescribing Data
Patients receiving mental health care.
AI tools may assist but should not replace human-led care.
Clinical Best Practices
- Ensure AI tools are used to support, not replace, human interactions in therapy.
- Maintain a focus on ethical considerations during AI implementation.
- Foster clinician education on AI capabilities and limitations.
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