Developing EVA (Education, Engagement, and Self-Help): A Guide for Creating a Digital Mental Health Chatbot for Adolescents with HIV - Scorecard - MDSpire

Developing EVA (Education, Engagement, and Self-Help): A Guide for Creating a Digital Mental Health Chatbot for Adolescents with HIV

  • By

  • Diego Humberto Vasquez

  • Neil Rupani

  • Carmen Contreras

  • Lenka Kolevic

  • Molly Forrest Franke

  • Jerome Timothy Galea

  • April 28, 2026

  • 0 min

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Clinical Scorecard: Developing EVA (Education, Engagement, and Self-Help): A Guide for Creating a Digital Mental Health Chatbot for Adolescents with HIV

At a Glance

CategoryDetail
ConditionMild to moderate depressive symptoms among adolescents living with HIV
Key MechanismsDigital chatbot delivering psychoeducation, coping strategies, and linkage to care using human-centered design
Target PopulationAdolescents living with HIV, particularly in low- and middle-income countries like Peru
Care SettingCommunity and outpatient HIV care settings with limited mental health service access

Key Highlights

  • Adolescents living with HIV have a high prevalence of depression (~26%) compared to general adolescent populations (<10.5%).
  • Mental health services are scarce and often not integrated with HIV care, especially in LMICs, leading to treatment adherence challenges.
  • Human-centered design involving adolescents ensures chatbot relevance, engagement, and cultural appropriateness.

Guideline-Based Recommendations

Diagnosis

  • Use validated clinical instruments such as the Patient Health Questionnaire-9 (PHQ-9) to identify mild to moderate depressive symptoms.

Management

  • Implement low-intensity digital interventions like chatbots to provide psychoeducation, self-help strategies, and linkage to mental health resources.
  • Integrate mental health support within HIV care frameworks to address psychological distress and improve ART adherence.

Monitoring & Follow-up

  • Conduct iterative review cycles with end-users (e.g., Youth Advisory Board) to refine content, usability, and cultural relevance.
  • Assess feasibility and acceptability of digital tools through mixed-methods studies.

Risks

  • Unaddressed depression can escalate to severe episodes, worsening ART adherence and health outcomes.
  • Stigma and privacy concerns may hinder disclosure and engagement with mental health services.

Patient & Prescribing Data

Adolescents aged 0-19 years living with HIV, predominantly in LMICs such as Peru.

Digital chatbots can reach adolescents anonymously and scalably via common platforms (SMS, WhatsApp, Facebook Messenger), addressing service gaps and stigma-related barriers.

Clinical Best Practices

  • Engage adolescents living with HIV throughout development using human-centered design to ensure acceptability and reduce attrition.
  • Deliver mental health interventions tailored to mild-to-moderate symptoms to prevent progression to severe depression.
  • Leverage widely accessible digital platforms to overcome shortages in mental health professionals and integrate services with HIV care.

References

Original Source(s)

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