A qualitative study exploring access to online hearing loss information and support for adults with hearing loss
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By
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Alicia Zou
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Tsz Yui Wong
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Jessica Turner
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Diana Tang
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Duncan Meldrum
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Elizabeth Davies
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Kate Sheng
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Simon O’Toole
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Jane Lee
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Liz Gill
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Melanie Ferguson
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Bamini Gopinath
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June 23, 2026
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Clinical Scorecard: An In-Depth Qualitative Analysis of Adults with Hearing Loss: Access to Online Information and Support Resources
At a Glance
| Category | Detail |
|---|
| Condition | Hearing Loss |
| Key Mechanisms | Barriers and facilitators to accessing hearing-related information and services. |
| Target Population | Adults with hearing loss |
| Care Setting | Digital health information access |
Key Highlights
- Adults with hearing loss delay seeking help for an average of 8.9 years.
- Barriers include poor awareness, low-quality information, and stigma.
- Facilitators include peer support and informed decision-making.
- Health literacy levels are often lower among adults with hearing loss.
- The Hear4Health project aims to provide reliable online resources.
Guideline-Based Recommendations
Diagnosis
- Clinician-verified hearing loss is necessary for participation.
Management
- Address barriers to access and improve the quality of information.
Monitoring & Follow-up
- Evaluate the effectiveness of online resources in improving health literacy.
Risks
- Untreated hearing loss can lead to negative effects on communication and quality of life.
Patient & Prescribing Data
Adults aged 18 years and older with clinician-verified hearing loss.
Emphasis on improving access to trustworthy and consumer-friendly information.
Clinical Best Practices
- Utilize the Theoretical Domains Framework to inform interventions.
- Incorporate consumer feedback in the development of health resources.
- Promote peer support and shared experiences among individuals with hearing loss.
Related Resources & Content
