Leveraging AI chatbots in supporting breast and ovarian cancer patients: A scoping review
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By
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Vivian Hui
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Lidan Tian
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Xinyu Feng
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Xiaoling Yuan
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Janelle Yorke
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Young Ji Lee
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May 10, 2026
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Clinical Scorecard: Utilizing AI Chatbots to Assist Patients with Breast and Ovarian Cancer: A Scoping Review
At a Glance
| Category | Detail |
| Condition | Breast and Ovarian Cancer |
| Key Mechanisms | AI chatbots for personalized patient support and information dissemination |
| Target Population | Patients at risk of, experiencing, and recovered from breast and ovarian cancer |
| Care Setting | Oncology |
Key Highlights
- Breast cancer is the most prevalent cancer among females globally with 2.3 million annual diagnoses.
- Ovarian cancer accounts for approximately 313,959 new cases annually.
- 20-50% of breast cancer patients experience treatment non-adherence due to psychosocial factors.
- Chatbots enhance patient care by providing personalized support and improving communication.
- Few studies have specifically examined chatbot applications tailored to breast and ovarian cancer.
Guideline-Based Recommendations
Diagnosis
- Utilize AI chatbots to assist in understanding diagnostic procedures.
Management
- Implement chatbots for managing treatment expectations and providing education.
Monitoring & Follow-up
- Employ chatbots for real-time monitoring of patient inquiries and needs.
Risks
- Address psychosocial factors and financial barriers impacting treatment adherence.
Patient & Prescribing Data
Patients with breast and ovarian cancer, including those with hereditary syndromes.
Chatbots can facilitate personalized emotional support and resources.
Clinical Best Practices
- Integrate chatbots into clinical workflows for enhanced patient communication.
- Utilize chatbots to collect family history for risk assessment.
- Ensure chatbots provide reliable and personalized resources for patients.
Related Resources & Content