Dimensions of Trust in Health Care Experiences Among Latino Patients: A Scoping Review of the Literature
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By
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Frania Mendoza Lua
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Ka’Derricka M. Davis
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Andrea Banuelos Mota
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Evelyn Luner
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Mary Hitchcock
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Maria Mora Pinzon
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Yohualli B. Anaya
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July 7, 2026
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Clinical Scorecard: Exploring Trust Factors in Health Care Experiences of Latino Patients: A Comprehensive Literature Review
At a Glance
| Category | Detail |
|---|
| Condition | Trust in Health Care |
| Key Mechanisms | Influence of social drivers and discrimination on trust levels |
| Target Population | Latino patients in the U.S. |
| Care Setting | Outpatient primary care management of chronic conditions |
Key Highlights
- Trust in clinicians enhances access to care and improves health outcomes.
- Latino patients report low levels of trust in their doctors.
- Mistrust contributes to underuse of health services among Latino patients.
- Social conditions and immigration status affect trust in health care.
- Integrated services may decline without strong support and trust.
Guideline-Based Recommendations
Diagnosis
- Identify trust-related factors impacting Latino patients' health care experiences.
Management
- Focus on building trusting relationships in chronic disease management.
Monitoring & Follow-up
- Assess levels of trust and barriers to care access regularly.
Risks
- Low trust may lead to missed appointments and unfilled prescriptions.
Patient & Prescribing Data
Latino adults with chronic conditions
Address social drivers and discrimination to improve trust.
Clinical Best Practices
- Engage Latino patients in discussions about their health care experiences.
- Incorporate cultural competency training for health care providers.
- Utilize community resources to enhance trust and access to care.
Related Resources & Content
