A Systematic Review of Pediatric Health Care Chatbots: Current Evidence and Future Perspectives
By
Seongwoo Yang
Ju Hyun Jin
Seng Chan You
Min Jung Kim
Kyung Won Kim
September 25, 2026
Clinical Scorecard: A Systematic Review of Pediatric Health Care Chatbots: Current Evidence and Future Perspectives
At a Glance
Category Detail
Condition Pediatric Health Care Chatbots Key Mechanisms Conversational systems engaging users via natural language, including rule-based, retrieval-based, and AI-based systems. Target Population Children and caregivers Care Setting Health care settings adopting chatbot technology
Key Highlights
Pediatric health care chatbots are increasing but are less prevalent than adult-focused chatbots. Chatbots may support health education, preventive care, symptom management, and communication. Design considerations must account for developmental differences and caregiver involvement. Guideline-Based Recommendations
Diagnosis
Management
Monitoring & Follow-up
Risks
Patient & Prescribing Data
Children and their caregivers
Chatbots should involve both children and caregivers due to the reliance on caregiver understanding.
Clinical Best Practices
Design chatbots to accommodate developmental stages from childhood to adolescence. Incorporate caregiver perspectives in chatbot functionality and design. Related Resources & Content
