Exploring the impact of digital care delivery for patients with diabetes and hypertension: A longitudinal qualitative study - Scorecard - MDSpire

Exploring the impact of digital care delivery for patients with diabetes and hypertension: A longitudinal qualitative study

  • By

  • Matthew D. Dalstrom

  • Colleen J. Klein

  • Deanna Latino

  • Melinda Cooling

  • May 12, 2026

  • 0 min

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Clinical Scorecard: Assessing the Effects of Digital Healthcare Solutions on Diabetes and Hypertension Patients: A Longitudinal Qualitative Analysis

At a Glance

CategoryDetail
ConditionDiabetes Mellitus and Hypertension
Key MechanismsTelehealth programs enhance access to care, patient engagement, and improve clinical outcomes through remote monitoring and communication.
Target PopulationSocioeconomically disadvantaged populations, particularly those enrolled in Medicaid.
Care SettingTelehealth, specifically the OnCall Advanced Care (OCAC) program.

Key Highlights

  • Telehealth improves disease control in diabetes and hypertension patients.
  • Patient-reported outcomes (PROs) provide critical insights into care effectiveness.
  • Challenges include limited internet access and digital literacy.
  • Telehealth addresses barriers such as transportation and provider shortages.
  • Research on Medicaid populations is limited, emphasizing the need for focused studies.

Guideline-Based Recommendations

Diagnosis

  • Utilize telehealth for initial assessments and ongoing monitoring of diabetes and hypertension.

Management

  • Implement telehealth programs to enhance patient engagement and self-management.

Monitoring & Follow-up

  • Use remote patient monitoring technologies to track health metrics and adjust care plans.

Risks

  • Be aware of privacy concerns and the need for secure communication channels.

Patient & Prescribing Data

Patients with chronic conditions, particularly those enrolled in Medicaid.

Participation in telehealth programs can lead to improved perceptions of disease management over time.

Clinical Best Practices

  • Incorporate patient-reported outcomes in evaluating telehealth effectiveness.
  • Ensure comprehensive training for patients on using telehealth technologies.
  • Regularly assess and address barriers to access for telehealth services.

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