Telemedicine and Cardiac Service Utilization After the COVID-19 Pandemic - Scorecard - MDSpire
Coming Soon: Introducing MDSpire News. Learn more
Conexiant’s news site is now MDSpire News. Learn more

Telemedicine Use and Cardiology Service Utilization in the Post-COVID-19 Era

  • By

  • Scott D. Casey

  • Matthew D. Solomon

  • Andrew W. Huang

  • Alan S. Go

  • Madeline J. Somers

  • Jie Huang

  • Andrea K. Millman

  • Elisha A. Garcia

  • Deborah Low

  • Douglas W. Roblin

  • Mary E. Reed

  • November 4, 2026

Share

Clinical Scorecard: Telemedicine Use and Cardiology Service Utilization in the Post-COVID-19 Era

At a Glance

CategoryDetail
ConditionUndifferentiated cardiovascular symptoms among adults referred for cardiology evaluation, including suspected heart failure, coronary artery disease, and atrial fibrillation
Key MechanismsThe study compared video or telephone cardiology visits with in-person visits and assessed subsequent service utilization and time to cardiovascular diagnosis.
Target PopulationAdult Kaiser Permanente Northern California members completing cardiology referrals from June 1, 2020, through May 31, 2022, without specified recent cardiovascular diagnoses, appointments, or hospitalizations.
Care SettingOutpatient cardiology in an integrated health care system during and after the COVID-19 pandemic.

Key Highlights

  • Among 5,735 referrals, 70.9% of patients had an initial cardiology visit by telemedicine.
  • Adjusted odds of a repeat cardiology visit within 90 days were lower with telemedicine overall (OR, 0.77; 95% CI, 0.62-0.95).
  • For suspected CAD, telemedicine was associated with lower odds of an ED visit within 30 days (OR, 0.67; 95% CI, 0.46-0.98).
  • Telemedicine was not associated with differences in hospitalization within 30 days or time to cardiovascular diagnosis within 60 days.
  • The authors reported limitations including brief postpandemic follow-up, possible selection bias, and residual unmeasured confounding.

Guideline-Based Recommendations

Diagnosis

  • The study assessed time to cardiovascular diagnosis within 60 days after the initial cardiology appointment; telemedicine was not associated with a difference compared with in-person visits.

Management

  • The study authors reported that findings support consideration of telemedicine options in specialty care delivery models.
  • A telemedicine-first referral approach was associated with fewer repeat cardiology appointments in this study.

Monitoring & Follow-up

  • Study outcomes included repeat cardiology visits within 90 days and ED visits and hospitalizations within 30 days after the initial appointment.

Risks

  • The study found no difference in all-cause hospitalization within 30 days between telemedicine and in-person visits.
  • The authors noted possible selection bias, residual unmeasured confounding, and brief postpandemic follow-up.

Patient & Prescribing Data

The cohort included 5,735 adults with cardiology referrals: 3,238 suspected AF, 1,615 suspected CAD, and 882 suspected HF. Mean age was 61.3 years; 52.4% were male.

Telemedicine included video and telephone visits and was used by 4,064 patients (70.9%). The study compared visit types; it did not evaluate medication prescribing.

Clinical Best Practices

  • Interpret the findings in the context of the study’s retrospective design and single integrated health care system.
  • The study adjusted analyses for demographic, access-related, clinical, and socioeconomic characteristics.
  • Telephone and video visits were analyzed together because telephone visits were infrequent.

Related Resources & Content

    Original Source(s)

    Related Content