KFF Tracking Poll on Health Information and Trust: Use of Social Media and AI For Health Information and Advice - Summary - MDSpire

KFF Tracking Poll on Health Information and Trust: Use of Social Media and AI For Health Information and Advice

  • By

  • Grace Sparks

  • Julian Montalvo III

  • Alex Montero

  • Ashley Kirzinger

  • June 17, 2026

  • 0 min

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Objective:

To assess the use of social media and AI tools for health information and advice among U.S. adults, particularly focusing on demographic differences.

Approach:
    Key Findings:
    • 31% of adults use social media monthly for health information, while 29% use AI tools, with notable adoption among Hispanic adults.
    • Use of AI tools has nearly doubled in the past two years, from 17% to 29%.
    • Younger adults are more likely to use social media, while those aged 30-49 prefer AI.
    • Social media attracts lower-income adults, whereas AI use is more common among higher-income individuals.
    • 36% of social media users seek information from peers with similar health conditions.
    Interpretation:

    The findings indicate a shift towards non-traditional sources for health information, with demographic differences in platform usage.

    Limitations:
    • Majorities report infrequent use of AI tools and social media for health information, and self-reported data may introduce bias.
    • Confidence in discerning accurate information may lead to less validation of sources.
    Conclusion:

    The survey highlights the growing reliance on social media and AI for health guidance, particularly among younger and lower-income demographics, suggesting a need for targeted health communication strategies.

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