Patient satisfaction and postoperative pain management in ambulatory surgery: a prospective questionnaire-based observational cohort study at a Tertiary University Hospital - Summary - MDSpire
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Patient satisfaction and postoperative pain management in ambulatory surgery: a prospective questionnaire-based observational cohort study at a Tertiary University Hospital
To evaluate patient satisfaction with ambulatory surgery at Jordan University Hospital and its association with postoperative pain management practices.
Approach:
Study Design: A prospective questionnaire-based observational cohort study conducted at Jordan University Hospital from January to September 2024, including 1012 adult patients undergoing elective ambulatory procedures.
Satisfaction Assessment: Patient satisfaction was assessed using predefined 10-point Likert scales across various perioperative domains, while pain intensity was measured by the Numeric Rating Scale (NRS-11).
Key Findings:
97.6% of patients reported overall satisfaction with anesthesia care.
Dissatisfied patients had significantly lower overall hospital satisfaction and reduced willingness to recommend the hospital.
Overall satisfaction correlated positively with staff approach and pain management, and negatively with postoperative pain scores.
Better post-anesthesia care unit approach and regular pain assessment were independent predictors of satisfaction.
Interpretation:
Proactive pain management and high-quality perioperative communication are critical for improving patient satisfaction after ambulatory surgery.
Limitations:
The study was conducted at a single tertiary hospital, which may limit generalizability.
Data from low- and middle-income settings regarding contemporary ERAS-aligned practices in ambulatory anesthesia are limited.
Conclusion:
The findings highlight the importance of effective pain management and communication in enhancing patient satisfaction in ambulatory surgery.
by Omar A. Ababneh, Ahmad I. El-Share’, Isam Bsisu, Abdulrahman Abu-Hamdan, Asma Zaid Alkilani, Yara Baher, Lara A. Alsaeedy, Reem M. Alhyari, Abdallah M. Elqunj, Ali Yaghi, Ahmad Shahin, Walid Samarah, Lubna A. Khreesha, Adel F. Alrabadi, Subhi Alghanem
