Telehealth Usability, Engagement Patterns, and Technical Infrastructure in Managing Noncommunicable Diseases Among Health Care Professionals in Brazil, Ghana, Honduras, and the United Kingdom: Multinational Cross-Sectional Study - Summary - MDSpire
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Usability of Telehealth, Patterns of Engagement, and Technical Framework in the Management of Noncommunicable Diseases by Healthcare Professionals in Brazil, Ghana, Honduras, and the UK: A Multinational Cross-Sectional Analysis

  • By

  • Ken Brackstone

  • Roberta Lins Gonçalves

  • Adriana Silvina Pagano

  • Zilma Silveira Nogueira Reis

  • Seth Kwaku Afagbedzi

  • Lysien Ivania Zambrano

  • Tainá Costa Pereira Lopes

  • Sarah Almeida Cordeiro

  • Julia Macedo Nunes

  • Wagner Meira Jr

  • James Batchelor

  • Antonio Luiz Pinho Ribeiro

  • June 12, 2026

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Objective:

To examine factors associated with telehealth usability among healthcare professionals managing noncommunicable diseases across diverse health care settings, highlighting its significance in global health.

Key Findings:
  • Telehealth is essential for managing NCDs, especially post-COVID-19, as it enhances access to care.
  • Usability is critical for both patients and healthcare professionals to effectively use telehealth, impacting overall health outcomes.
  • Technical reliability, including connection stability and support infrastructure, correlates with usability perceptions, affecting user satisfaction.
  • There are significant differences in telehealth engagement patterns and technical contexts across Brazil, Ghana, Honduras, and the UK, which may inform tailored interventions.
Interpretation:

User acceptance and usability perceptions of telehealth are crucial for its sustained use, particularly in managing NCDs in diverse healthcare environments, emphasizing the need for targeted strategies.

Limitations:
  • Limited research on telehealth usability from the healthcare professional perspective, which may skew understanding of its effectiveness.
  • Challenges in infrastructure in LMICs may affect telehealth implementation, potentially limiting generalizability of findings.
Conclusion:

Identifying factors influencing telehealth usability can optimize its integration for NCD management globally, ultimately improving health outcomes.

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