Challenges of patient-facing generative artificial intelligence in hypertension care: A cross-platform evaluation of the quality, readability, and actionability of LLM-Generated patient education materials - Summary - MDSpire
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Evaluating the Effectiveness of Generative AI in Hypertension Patient Education: A Cross-Platform Analysis of Quality, Readability, and Practicality of LLM-Generated Resources
To evaluate the quality, readability, and actionability of hypertension patient education materials generated by various large language models (LLMs).
Approach:
Study Design: A cross-sectional comparative study was conducted using a curated set of 20 frequently asked questions about hypertension, validated by cardiovascular experts.
Evaluation Metrics: Quality, readability, and actionability of AI-generated materials were assessed using various tools including the Patient Education Materials Assessment Tool (PEMAT-P) and seven readability formulas.
AI Platforms: Six LLM platforms were selected for analysis: ChatGPT 5.2-Thinking, DeepSeek-R1, Doubao, ERNIE Bot 4.5 Turbo, Qwen3-Max-Thinking-Preview, and Kimi K2.
Key Findings:
Many existing patient education materials exceed the recommended sixth-grade reading level, limiting patient comprehension.
Variability in output quality exists among different LLM platforms.
Interpretation:
The study highlights the need for standardized evaluation of generative AI outputs to ensure they meet patient education needs effectively.
Limitations:
The study focused on a limited number of LLM platforms.
Evaluation metrics may not capture all aspects of patient engagement and understanding.
Conclusion:
The findings suggest that while generative AI can enhance patient education materials, careful evaluation is necessary to ensure their effectiveness.