Artificial intelligence in pharmacy practice: pharmacists’ perceptions and concerns toward implementation - Summary - MDSpire

Artificial intelligence in pharmacy practice: pharmacists’ perceptions and concerns toward implementation

  • By

  • Amira S. A. Said

  • Mohammad M. Al-Ahmad

  • Sawsan Shanableh

  • Muaed Alomar

  • June 18, 2026

  • 0 min

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Objective:

To assess pharmacists' perceptions of artificial intelligence (AI), including perceived benefits, willingness to adopt AI, and associated concerns and barriers to its implementation in pharmacy practice among pharmacists in the United Arab Emirates.

Approach:
    Key Findings:
    • Participants reported positive perceptions of AI, particularly in multitasking (4.1 ± 0.9) and improved service quality (3.9 ± 1.0).
    • Moderate perceptions of AI's clinical impact included improved patient outcomes (3.5 ± 1.1) and reduced medication errors (3.3 ± 1.2).
    • Major concerns included cybersecurity risks (4.2 ± 0.8), data privacy issues (4.1 ± 0.9), and potential job displacement (3.9 ± 1.1).
    Interpretation:

    AI is perceived positively in pharmacy practice, particularly for operational efficiency and patient follow-up, but concerns exist regarding data privacy, cybersecurity, and job displacement.

    Limitations:
    • The study was limited to pharmacists in the UAE, which may not represent global perceptions.
    • Responses were based on self-reported data, which may introduce bias.
    Conclusion:

    Addressing concerns about privacy, cybersecurity, and job displacement is essential for effective implementation.

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