AI and Patient Trust in Health Care - Summary - MDSpire
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The Role of Artificial Intelligence in Building Patient Trust in Healthcare Settings

  • By

  • Sara L Jackson

  • August 21, 2026

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Objective:

To examine patient concerns regarding artificial intelligence applications in healthcare through the lens of Social Ecological Theory.

Approach:
  • Systematic Review: Hou et al conducted a systematic review and meta-synthesis of 25 qualitative investigations on patient concerns about AI in healthcare.
Key Findings:
  • At the microlevel, patients expressed concerns about privacy, data security, and the complexity of AI decision-making.
  • At the mesolevel, concerns included potential deterioration in physician-patient relationships and diminished trust in healthcare organizations.
  • At the macrolevel, issues centered on equitable access to AI technology, ethical oversight, and the potential replacement of human workers.
Limitations:
  • Patients may face challenges in providing informed consent due to varying digital and health literacy.
  • AI functions may operate without patient-level opt-out options, complicating consent processes.
Sources:

Original Source(s)

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