Perceptions of mental health services among informal caregivers in Sardinia, Italy, during the post-pandemic crisis of the national health system: a comparative study between 2024 and 2025 - Summary - MDSpire

Perceptions of mental health services among informal caregivers in Sardinia, Italy, during the post-pandemic crisis of the national health system: a comparative study between 2024 and 2025

  • By

  • Noemi Mereu

  • Gabriele Sole

  • Massimo Tusconi

  • Michela Atzeni

  • Giulia Cossu

  • Viviane Kovess-Masfety

  • Mauro Giovanni Carta

  • May 29, 2026

  • 0 min

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Objective:

To compare perceptions of service quality, organizational well-being, and respect for human rights among informal caregivers of individuals receiving mental health care in Sardinia between 2024 and 2025, amidst the national health system's challenges.

Key Findings:
  • Caregivers in 2025 reported significantly higher satisfaction regarding service quality (p = 0.007) and organizational aspects (p = 0.007).
  • Increased satisfaction was reported for respect for human rights of users (p < 0.001) and staff (p = 0.037) in 2025.
  • No differences were found in perceived user satisfaction or resource adequacy between the two cohorts.
  • Both cohorts expressed ongoing concerns about staffing and infrastructure, with an increased perceived need for additional healthcare staff in 2025.
Interpretation:

Limitations:
  • The study is limited to informal caregivers in Sardinia and may not be generalizable to other regions.
  • The cross-sectional design does not allow for causal inferences.
Conclusion:

Informal caregivers perceive Italy’s community mental health services as respectful of human rights, though concerns about resource shortages persist.

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