Perceptions of mental health services among informal caregivers in Sardinia, Italy, during the post-pandemic crisis of the national health system: a comparative study between 2024 and 2025 - Summary - MDSpire
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Perceptions of mental health services among informal caregivers in Sardinia, Italy, during the post-pandemic crisis of the national health system: a comparative study between 2024 and 2025
To compare perceptions of service quality, organizational well-being, and respect for human rights among informal caregivers of individuals receiving mental health care in Sardinia between 2024 and 2025, amidst the national health system's challenges.
Key Findings:
Caregivers in 2025 reported significantly higher satisfaction regarding service quality (p = 0.007) and organizational aspects (p = 0.007).
Increased satisfaction was reported for respect for human rights of users (p < 0.001) and staff (p = 0.037) in 2025.
No differences were found in perceived user satisfaction or resource adequacy between the two cohorts.
Both cohorts expressed ongoing concerns about staffing and infrastructure, with an increased perceived need for additional healthcare staff in 2025.
Interpretation:
Limitations:
The study is limited to informal caregivers in Sardinia and may not be generalizable to other regions.
The cross-sectional design does not allow for causal inferences.
Conclusion:
Informal caregivers perceive Italy’s community mental health services as respectful of human rights, though concerns about resource shortages persist.