A qualitative study exploring access to online hearing loss information and support for adults with hearing loss - Summary - MDSpire

A qualitative study exploring access to online hearing loss information and support for adults with hearing loss

  • By

  • Alicia Zou

  • Tsz Yui Wong

  • Jessica Turner

  • Diana Tang

  • Duncan Meldrum

  • Elizabeth Davies

  • Kate Sheng

  • Simon O’Toole

  • Jane Lee

  • Liz Gill

  • Melanie Ferguson

  • Bamini Gopinath

  • June 23, 2026

  • 0 min

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Objective:

To explore the barriers and facilitators experienced by adults with hearing loss in accessing hearing-related information and services.

Approach:
    Key Findings:
    • Nine themes emerged under seven theoretical domains: knowledge, environmental context and resources, social influence, beliefs about capabilities, beliefs about consequences, social/professional role and identity, and behavioural regulation.
    • Barriers included: poor awareness of hearing loss, low-quality information, mistrust in the hearing industry, stigma, unrealistic expectations for hearing technologies, and deaf identity.
    • Facilitators included: peer support, informed decision-making, and self-efficacy.
    Interpretation:

    The findings highlight the importance of addressing both individual and systemic factors to improve digital access to hearing healthcare.

    Limitations:
    • The study's sample size was limited to 13 participants, which may not represent the broader population of adults with hearing loss.
    • Participants were primarily recruited from a single organization, potentially introducing selection bias.
    Conclusion:

    The research provides insights for developing the Hear4Health website to better meet the needs of adults with hearing loss.

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