To explore the barriers and facilitators experienced by adults with hearing loss in accessing hearing-related information and services.
Approach:
Key Findings:
Nine themes emerged under seven theoretical domains: knowledge, environmental context and resources, social influence, beliefs about capabilities, beliefs about consequences, social/professional role and identity, and behavioural regulation.
Barriers included: poor awareness of hearing loss, low-quality information, mistrust in the hearing industry, stigma, unrealistic expectations for hearing technologies, and deaf identity.
Facilitators included: peer support, informed decision-making, and self-efficacy.
Interpretation:
The findings highlight the importance of addressing both individual and systemic factors to improve digital access to hearing healthcare.
Limitations:
The study's sample size was limited to 13 participants, which may not represent the broader population of adults with hearing loss.
Participants were primarily recruited from a single organization, potentially introducing selection bias.
Conclusion:
The research provides insights for developing the Hear4Health website to better meet the needs of adults with hearing loss.