The Current State and Future of the Digital After Visit Summary—Old Challenges and New Opportunities - Summary - MDSpire

The Current State and Future of the Digital After Visit Summary—Old Challenges and New Opportunities

  • By

  • George A. Gellert

  • May 28, 2026

  • 0 min

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Objective:

To evaluate engagement patterns of digital after visit summaries (AVS) and identify challenges and opportunities for improvement.

Key Findings:
  • 62.4% of patients did not view their AVS in 2023.
  • Engagement was highest among English-speaking, married, older, and privately insured patients.
  • AVS engagement increased by 81% from 2018 to 2021.
  • Patients completing video visits were more likely to engage with AVS afterward.
Interpretation:

Limitations:
  • The study highlights demographic disparities in AVS engagement.
  • Current AVS format may not be compelling or engaging for all patients.
Conclusion:

Original Source(s)

The Current State and Future of the Digital After Visit Summary—Old Challenges and New Opportunities

  • by George A. Gellert

  • May 28, 2026

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