Experiences of Home-Dwelling Older Adults and Their Family Caregivers With Digital Health Services: Qualitative Study - Summary - MDSpire

Experiences of Home-Dwelling Older Adults and Their Family Caregivers With Digital Health Services: Qualitative Study

  • By

  • JiaYi Ruan

  • CuiXia Guan

  • QingQing Chen

  • Ting Yao

  • Yun Liu

  • YuXia Zhang

  • LunFang Xie

  • June 11, 2026

  • 0 min

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Objective:

To investigate the experiences with digital health services and willingness to use them from the dual perspective of home-dwelling older adults and their family caregivers.

Key Findings:
  • Older adults have a relatively low overall use rate of digital health services but report high satisfaction, prioritizing safety and privacy.
  • Caregivers focus on effectively using digital health technologies to improve care quality and efficiency.
  • There is a widening digital divide, with older adults often having limited digital health skills and low health literacy.
Interpretation:

The study reveals differing perceptions and needs regarding digital health services between older adults and their caregivers.

Limitations:
  • The study is limited to a specific geographic area in China, which may affect the generalizability of the findings.
  • The qualitative nature of the study may not capture all quantitative aspects of digital health service usage.
Conclusion:

Understanding the experiences and needs of older adults and their caregivers regarding digital health services is essential.

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