Intention to use chatbots for hair loss treatment: A structural equation modeling study examining the moderating role of appearance-related self-esteem - Summary - MDSpire
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Factors Influencing Intentions to Use Chatbots for Hair Loss Treatment: A Structural Equation Modeling Study of Appearance-Related Self-Esteem as a Moderator

  • By

  • Hyun-Gyu Choi

  • Sun-Kyeong Park

  • Kyung Ah Ban

  • Wonsang Robert Yu

  • Eui-Kyung Lee

  • October 8, 2026

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Objective:

To identify factors associated with adults’ intention to use chatbots providing information about medications for hair loss treatment, using an integrated Technology Acceptance Model and Health Belief Model and examining appearance-related self-esteem as a moderator.

Approach:
  • Study design: Researchers created a chatbot for the study, surveyed adults interested in medications for hair loss, and analyzed determinants of chatbot-use intention.
  • Ethics: The study was approved by the Sungkyunkwan University Institutional Review Board (2023-10-004; October 5, 2023). Participation was voluntary, and no personally identifiable information was collected.
Interpretation:

The provided context describes the study rationale and methods but does not report results.

Limitations:
  • The supplied article context ends during the methods section and does not include study results or a discussion of limitations.

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