To assess patterns of digital AVS engagement following ambulatory care visits and the associated physician time cost, emphasizing the significance of understanding these costs.
Key Findings:
76% of patients were aware of the AVS, but only 54% reported accessing it.
Patient demographics associated with AVS access included marital status and education level.
The time cost of AVS documentation for physicians remains unquantified, highlighting the need for further research.
Interpretation:
Identifying factors associated with AVS engagement may help improve patient communication and optimize physician time allocation, with implications for practice.
Limitations:
Survey response rate was low at 23%, potentially affecting the reliability of self-reported engagement.
The study excluded pediatric patients and those from hospital-based or emergency department visits, which may limit generalizability.
Conclusion:
Understanding AVS engagement patterns and physician time costs is critical for enhancing patient communication and reducing clinician burden, suggesting areas for future research.
