Bridging the Gap: Portal Messages as a Tool to Improve Breast Cancer and Diabetes Screening Rates - Summary - MDSpire

Bridging the Gap: Portal Messages as a Tool to Improve Breast Cancer and Diabetes Screening Rates

  • By

  • Holly Krelle

  • William C. King

  • Sarah Tsuruo

  • Nathan Klapheke

  • Jeremy Lu

  • Kyra Rosen

  • Simon Jones

  • Blaire Holman

  • Lily Pazand

  • Lauren Diller

  • Gabriella Meringolo

  • Leora I. Horwitz

  • April 29, 2026

  • 0 min

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Objective:

To evaluate the effectiveness of different electronic health record-based messaging strategies in increasing appointment scheduling for breast cancer and diabetes screenings.

Key Findings:
  • Intervention messages led to a higher scheduling rate for mammograms and diabetes screenings compared to control messages.
  • Shorter, more attractive messages with direct scheduling links were more effective.
  • Patient engagement improved with tailored messaging strategies.
Interpretation:

The study demonstrates that targeted electronic messaging can significantly enhance patient engagement and increase screening rates for chronic diseases.

Limitations:
  • The study did not obtain informed consent from patients.
  • Results may not be generalizable beyond the specific patient population at NYU Langone Health.
Conclusion:

Implementing improved messaging strategies in electronic health records can effectively increase screening rates for breast cancer and diabetes, addressing gaps in preventive care.

Original Source(s)

Bridging the Gap: Portal Messages as a Tool to Improve Breast Cancer and Diabetes Screening Rates

  • by Holly Krelle, William C. King, Sarah Tsuruo, Nathan Klapheke, Jeremy Lu, Kyra Rosen, Simon Jones, Blaire Holman, Lily Pazand, Lauren Diller, Gabriella Meringolo, Leora I. Horwitz

  • April 29, 2026

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