The impact of social influence and perceived value on usage intention of county-level “Internet + Medical Health” services: a moderating analysis of region - Summary - MDSpire

The impact of social influence and perceived value on usage intention of county-level “Internet + Medical Health” services: a moderating analysis of region

  • By

  • Lei Zhao

  • Lai Wei

  • Qingsong Zhang

  • Renfen Tian

  • July 9, 2026

  • 0 min

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Objective:

To explore the association of social influence and perceived value with usage intention of 'Internet + Medical Health' services and examine regional moderation.

Approach:
  • Study Design: An empirical study was conducted using questionnaire surveys based on the Technology Acceptance Model (TAM).
  • Data Analysis: Data were analyzed using structural equation modeling with AMOS software.
Key Findings:
  • Patients' perceived value (β = 0.337, P < 0.05) and perceived usefulness (β = 0.303, P < 0.05) are positively associated with usage intention.
  • Perceived value (β = 0.442, P < 0.05) and perceived ease of use (β = 0.382, P < 0.05) are positively associated with perceived usefulness.
  • Social influence (β = 0.307, P < 0.05) is positively associated with perceived value.
  • Perceived value partially mediates the relationship between social influence and usage intention.
  • Region moderates the association between social influence and perceived value.
Interpretation:

Social influence, perceived value, perceived ease of use, and perceived usefulness are key factors influencing patients' intention to use 'Internet + Medical Health' services.

Limitations:
  • The study may not account for all potential moderating variables.
  • Findings are based on a specific regional context, which may limit generalizability.
Conclusion:

To enhance the integration of 'Internet + Medical Health' services, it is essential to focus on technological ease of use, social communication, and value cognition.

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