Digital first primary care in NHS England: evaluating alignment with patient-centered care and implications for future practice - Takeaways - MDSpire

Digital first primary care in NHS England: evaluating alignment with patient-centered care and implications for future practice

  • By

  • Kunyue Xing

  • Jialian Wen

  • Dongming Xing

  • Bing Liang

  • May 25, 2026

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  • 1

    The Digital First Primary Care model aims to enhance healthcare accessibility and efficiency through digital tools like telemedicine and virtual consultations.

  • 2

    DFPC can improve convenience and timeliness for some patients, but benefits are unevenly distributed based on system design and patient capability.

  • 3

    Evidence from the COVID-19 pandemic should not be conflated with post-pandemic DFPC evaluations due to differing goals and patient expectations.

  • 4

    DFPC aligns with patient-centered care when implemented in a flexible hybrid model that preserves modality choice and supports continuity.

  • 5

    Future research should focus on patient-reported experiences, continuity, safety, and equity outcomes in routine post-pandemic DFPC.

Original Source(s)

Digital first primary care in NHS England: evaluating alignment with patient-centered care and implications for future practice

  • by Kunyue Xing, Jialian Wen, Dongming Xing, Bing Liang

  • May 25, 2026

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