Mental health app crisis support assessment framework: development and pilot testing - Takeaways - MDSpire

Mental health app crisis support assessment framework: development and pilot testing

  • By

  • Anastasiia Knysh

  • Taras Pohrebniak

  • June 10, 2026

  • 0 min

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  • 1

    The Mental Health App Crisis Support Assessment Framework (MHACSAF) evaluates crisis support in mental health applications.

  • 2

    MHACSAF includes an eligibility screening and seven scored dimensions totaling 65 points for assessing crisis support.

  • 3

    Six AI-powered mental health apps were evaluated, with mean scores ranging from 13.0 to 40.3, none achieving 'Good' or 'Excellent' classification.

  • 4

    Wysa performed best among the apps but still showed significant gaps in accessibility, localization, and offline functionality.

  • 5

    Current AI mental health applications inadequately support user safety during psychological emergencies, highlighting the need for improved crisis features.

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