Digital technology acceptance in telehealth services among healthcare professionals in Türkiye: Testing an extended UTAUT model in a mixed methods study - Takeaways - MDSpire
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Healthcare Professionals’ Adoption of Telehealth Technology in Türkiye: A Mixed-Methods Evaluation of an Extended UTAUT Model

  • By

  • Harun Kırılmaz

  • Mehmet Nurullah Kurutkan

  • İsmail Şimşir

  • Ceyda Ataç

  • Aziz Öğütlü

  • Serdar Değirmenci

  • Birsel Esra Biçer

  • October 16, 2026

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  • 1

    The study examines healthcare professionals’ adoption of telehealth technologies in Türkiye using an extended UTAUT model.

  • 2

    The model adds perceived data privacy, trust, perceived organisational support, and techno-eustress to UTAUT’s core constructs.

  • 3

    The convergent mixed-methods design prioritizes quantitative analysis and embeds thematic analysis of participants’ open-ended responses.

  • 4

    The study separates telehealth use into the adoption decision and usage intensity to account for people who never use telemedicine tools.

  • 5

    The authors identify limited research on techno-eustress in health informatics and examine whether it relates to telehealth acceptance and use.

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