Willingness to participate in telehealth visits among US adults: Findings from the 2024 health information national trends survey - Takeaways - MDSpire
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US Adults' Readiness to Engage in Telehealth Appointments: Insights from the 2024 National Trends in Health Information Survey

  • By

  • Navreet K. Singh

  • Nancy Buderer

  • Aisha T. Langford

  • September 12, 2026

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  • 1

    Telehealth visits became more common in the US during the COVID-19 pandemic, with patient satisfaction comparable to in-person visits.

  • 2

    A significant reason for not completing telehealth visits was the lack of available options, affecting 63% of respondents.

  • 3

    Factors influencing willingness to engage in telehealth include digital literacy, technology-related frustration, and chronic health conditions.

  • 4

    The study utilized data from the 2024 Health Information National Trends Survey, analyzing responses from 5,759 US adults.

  • 5

    Understanding patient willingness to use telehealth is crucial for developing equitable telehealth systems and improving access.

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