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The Role of Artificial Intelligence in Building Patient Trust in Healthcare Settings

  • By

  • Sara L Jackson

  • August 21, 2026

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  • 1

    Hou et al's review examines patient concerns about AI in healthcare using Social Ecological Theory, analyzing 25 qualitative studies.

  • 2

    Key patient concerns include privacy, data security, and the complexity of AI decision-making at individual, organizational, and societal levels.

  • 3

    Legal actions reflect patient concerns regarding AI applications, emphasizing the need for policy to address well-founded misconceptions.

  • 4

    Consent and transparency are crucial in AI implementation, with recommendations for obtaining patient agreement before AI use.

  • 5

    WHO's 2025 guidance outlines core principles for AI ethics in health, emphasizing equity, accountability, and transparency.

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