Clinician Experiences With Tele-Emergency Care: Qualitative Study - Takeaways - MDSpire
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Insights from Clinicians on Tele-Emergency Care: A Qualitative Analysis

  • By

  • Jessica Faiz

  • Caroline Gray

  • Allison Engstrom

  • Justine Seidenfeld

  • Anita A Vashi

  • October 5, 2026

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  • 1

    Emergency departments face overcrowding, staffing shortages, and high physician burnout rates, impacting patient care.

  • 2

    The VA initiated the Tele-Emergency Care program in 2020 to connect veterans with emergency clinicians via phone or video.

  • 3

    TEC allows clinicians to address acute concerns remotely, potentially reducing unnecessary emergency department visits.

  • 4

    Since its launch, TEC has expanded nationally, involving over 400 physicians and integrating with the VA's electronic health record.

  • 5

    Initial assessments show TEC can resolve acute concerns in over half of encounters and may reduce subsequent ED visits.

Original Source(s)

Clinician Experiences With Tele-Emergency Care: Qualitative Study

  • by Jessica Faiz, Caroline Gray, Allison Engstrom, Justine Seidenfeld, Anita A Vashi

  • October 5, 2026

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