The Current State and Future of the Digital After Visit Summary—Old Challenges and New Opportunities - Takeaways - MDSpire

The Current State and Future of the Digital After Visit Summary—Old Challenges and New Opportunities

  • By

  • George A. Gellert

  • May 28, 2026

  • 0 min

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  • 1

    In 2023, 62.4% of patients at a US medical center did not view their digital after visit summary (AVS), highlighting significant engagement disparities.

  • 2

    Patient AVS engagement increased from 20.8% to 37.6% between 2018 and 2021, reflecting a growing acceptance of digital health tools.

  • 3

    Engagement with AVS was highest among urgent care visits, where personalized instructions were provided, indicating the value of tailored communication.

  • 4

    To improve AVS uptake, recommendations include using AI scribes, targeted training for low-engagement patients, and enhancing user experience.

  • 5

    The AVS needs to evolve from a static document to a dynamic tool that integrates with patient portals for ongoing care and health management.

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