Most Decline Proactive Care Coordination
"Lack of effective communication across physicians is a health system problem."
By
Andrea Surnit
May 6, 2026
1
Most patients offered proactive care coordination services declined, preferring to manage communication among their physicians.
2
The trial found no significant reduction in ED visits or hospitalizations among older Medicare patients receiving proactive care coordination.
3
Only 27% of patients in the intervention group accepted care management services compared to 100% in the usual-care group.
4
Patients who declined care management often cited their ability to coordinate care independently as the main reason.
5
The study highlights the need for more targeted care coordination models, addressing barriers faced by patients and clinicians.