AI may ease patient decision-making in rhinology

ChatGPT and Google similarly reduced decisional conflict among patients considering rhinologic surgery in a randomized pilot study.

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Patients with chronic rhinosinusitis or nasal obstruction experienced reduced decisional conflict using ChatGPT or Google.
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The study involved 57 English-speaking adults randomized to use ChatGPT or Google after counseling with a rhinologist.
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Mean Decisional Conflict Scale scores decreased significantly in both groups, but no statistical difference was found between them.
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Neither intervention improved treatment preferences or knowledge, and usability scores were similar for both platforms.
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The study's limitations included a small sample size and the single-center design, affecting generalizability of the findings.

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